20.1. K Parker Joinery CC (“the Seller”) shall take all reasonable steps to protect the personal information of the Buyer. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica .up.ac.za/index.php/currentlegislation.
20.2. The Seller respects the Buyers privacy and will take reasonable measures to protect it, as more fully detailed below.
20.3. Should the Buyer decide to create an account on the Website. The Seller may require the Buyer to provide them with personal information which includes but is not limited to –
20.3.1. Buyer’s name and surname;
20.3.2. Buyers e-mail address;
20.3.3. Buyers e-mail address;
20.3.4. Buyers physical address;
20.3.5. Buyers mobile number; and
20.3.6. Buyer’s date of birth.
20.4. Should the Buyers personal information change, please inform the Seller and provide the Seller with updates to your personal information as soon as reasonably possible to enable the Seller to update the Buyer’s personal information.
20.5. The Buyer may choose to provide additional personal information to the Seller, in which event the Buyer agrees to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent the Buyers affiliation with anyone or anything.
20.6. The Buyer consents to the Seller verifying the Buyer’s credit worthiness and other details in its sole discretion and furnishing credit references to the Seller when requested.
20.7. Subject to clause 20.8 below, the Seller will not, without your express consent:
20.7.1. To use the Buyers personal information for any purpose other than as set out below:
188.8.131.52. in relation to the ordering, sale and delivery of Goods;
184.108.40.206. To contact the Buyer regarding current or new Goods or services or any other goods offered by us or any of our divisions, affiliates and/or partners (unless the Buyer has opted out from receiving marketing material from the Seller);
220.127.116.11. To inform the Buyer of new features, special offers and promotional competitions offered by the Seller or any of our divisions, affiliates and/or partners (unless the Buyer has opted out from receiving marketing material from the Seller); and
18.104.22.168. To improve our Product selection and the Buyer’s experience on our Website by, for example, monitoring the Buyer’s browsing habits, or tracking the Buyer’s sales on the Website; or
20.7.2. Disclose your personal information to any third party other than as set out below:
22.214.171.124. to the Sellers employees and/or third party service providers who assist the Seller to interact with the Buyer via the Seller’s Website, e-mail or any other method, for the ordering of Goods and/or Special Order Goods or when delivering Goods and/or Special Order Goods to the Buyer, and thus need to know the Buyer’s personal information in order to assist the Seller to communicate with the Buyer efficiently and adequately;
126.96.36.199. to the Sellers divisions, affiliates and/or partners (including their employees and/or third party service providers) in order for them to interact directly with the Buyer via e-mail or any other method for purposes of sending the Buyer marketing material regarding any current or new goods or services, new features, special offers or promotional items offered (unless the Buyer has opted out from receiving marketing material from the Seller);
188.8.131.52. to law enforcement, government officials, fraud detection agencies or other third parties when the Seller believes in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report or support the investigation into suspected illegal activity, or to investigate violations of these Terms and Conditions;
184.108.40.206. to the Seller’s service providers (under contract with the Seller) who help with parts of our business operations (fraud prevention, marketing, technology services etc.). However, the Sellers contracts dictate that these service providers may only use the Buyer’s information in connection with the services they perform for the Seller and not for their own benefit; and
220.127.116.11. to our suppliers in order for them to liaise directly with the Buyer regarding any faulty Goods the Buyer has purchased which requires their involvement;
20.8. The Seller is entitled to use or disclose the Buyer’s personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of the court or legal process served on the Seller, or to protect and defend the Sellers rights or property. In the event of a fraudulent online payment, the Seller is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosing the personal information that may be required of it.
20.9. the Seller will ensure that all of their employees, third party service providers, divisions, affiliates and partners (including their employees and third party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation to the Buyer’s personal information.
20.10. RATINGS AND REVIEWS: When the Buyer provides a rating or review of a Product, the Buyer consent to the Seller using that rating or review as the Seller deem fit, including without limitation on the Website, in newsletters or other marketing material. The name that will appear next to that rating or review is your First Name, as the Buyer would have provided upon creating the account. If the Buyer does not agree to this, please do not put any ratings or reviews on the Website. In addition, The Seller will not display your Last Name, nor any of the Buyer’s contact details, with a rating or review.
20.11. The Seller will –
20.11.1. Treat your personal information as strictly confidential, save where the Sellers are entitled to share it as set out in this herein;
20.11.2. Take appropriate technical and organisational measures to ensure that the Buyer’s personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
20.11.3. Provide the Buyer with access to their personal information to view and/or update personal details;
20.11.4. Promptly notify the Buyer if the Seller becomes aware of any unauthorised use, disclosure or processing of the Buyer’s personal information;
20.11.5. Provide the Buyer with reasonable evidence of the Seller’s compliance with our obligations under this Policy on reasonable notice and request; and
20.11.6. Upon the Buyer’s request, promptly return or destroy any and all of your personal information in the Seller’s possession or control, save for that which the Seller is legally obliged to retain.
20.12. The Seller will not retain your personal information longer than the period for which it was originally needed, unless the Seller is required by law to do so, or the Buyer consent to the Seller retaining such information for a longer period.
20.13. The Seller undertakes never to sell or make the Buyers personal information available to any third party other than as provided for herein.
20.14. Whilst the Seller will do all things reasonably necessary to protect the Buyer’s rights of privacy, the Seller cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in the Seller’s possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.
20.17. The Seller may contact the Buyer by using e-mail or other electronic communication methods and the Buyer expressly agrees to this communication.