Caring For Your Doors And Windows

Wooden doors, door sets, wooden windows or cubicle components should be delivered to site just prior to fixing. Long-term storage onsite should be avoided if at all possible. We prefer to phase delivery requirements.

When long-term (and this means over 1 week), site storage of components is unavoidable, they should be carefully stacked off the floor and perfectly flat. They must be kept dry at all times in a well-ventilated building.

It is essential that doors should be sealed, or primed on both faces and all four edges immediately after delivery and should then be given further coats of finish within a reasonable period. Edges of doors with “any approved treatment” finish should be sealed and if any surface is subsequently cut, it should be primed or sealed before the door is fixed into position. This particularly applies when end grain is exposed.

Doors should be covered to keep them clean but without restricting air circulation and polythene or other protective wrapping should be left on the door as long as possible.

Doors finished with “any approved treatment, should be stacked in such a way that they are not partly exposed to daylight and opaque wrappings must not become torn. Exposure to ultra-violet light can cause fading or discolouration of timber and veneers.

After erection, all timber components should be suitably protected against damage for the duration of the building operations. When window frames are built into brickwork, they should be protected from the weather until fully glazed and finishing coat applied. In particular, horizontal surfaces must be protected from mortar or plaster. When windows are supplied with one coat of factory applied stain primer we recommend, for better protection, that the first coat of the finishing system is applied before installation.

It is essential that precautions are taken where there is a risk of moisture content build-up. Particular care is needed in centrally heated or air-conditioned buildings to avoid door problems.
K Parker Joinery must be informed at the time of tender and order whenever doors are needed for such buildings.

The testing and rapid switching on and off of the heating plant during the construction is detrimental to joinery. Temperatures should be increased and humidity lowered gradually and spread over as long a period as possible. The aim should be to maintain moisture content as evenly as possible and any special circumstances in storage, fixing or position must be considered by the purchaser and made known to K. Parker Joinery at the time of tender and order. K. Parker Joinery invests time and money heavily to manufacture products of consistently high quality. We would like customers, -and the end users, to benefit from this policy.

Guarantee: All our products are guaranteed for a period of 5 Years subject to our terms and conditions of sale, but we have no alternative but to disclaim liability if the above directions are not followed. We specifically require that:

i. Doors and windows when stored, are kept flat and under cover until ready for installation.
ii. Doors are not subjected to extremes of temperature and are kept dry and are sealed or primed on arrival.
iii. Doors are handled properly and not hung in a damp or recently plastered building.
iv. Moisture will certainly be trapped on the top of outward opening exterior doors. It is essential that they are protected by a fillet across the entire top edge surface.
v. Products are installed to the manufacturer’s instructions.

Finishing: Compatibility with final paint finish should be checked with paint manufacturer.
The use of dark coloured paint finishes should be avoided on all softwood external joinery to minimize solar gain. A neutral colour undercoat should be considered when it is desired to finish frames in pastel shades.
Note: Finger-jointed material may be used in manufacture to improve the natural quality of the timber.
Our liability under the guarantee is expressly limited to the replacement or repair of the faulty goods and no liability is accepted for any charges for painting, storage, installation or other consequential costs.